To effectively operate the Site and provide the Services to its Users, Reserve A Game collects and uses personally identifiable information. This personally identifiable information may include the User’s name, e-mail address, residency address, and, through its credit card processing service, credit card information (“Personal Information”). Reserve A Game may also collect other non-personally identifiable information such as your age, gender and tennis playing level.
Solely for the purposes of confirming valid traffic from certain pay-per-click search engines, IP addresses for such Users are monitored, and may be compared to the records of that search engine.
All Personal Information submitted by Users on the Site is encrypted with secure server software to protect it from unauthorized access. Reserve A Game works to protect the security of Personal Information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that is transmitted. Credit card information is processed directly by Stripe when you complete the checkout process. Stripe is a validated Level 1 PCI DSS Compliant Service Provider. Reserve A Game does not directly collect or store any credit card information.
Reserve A Game uses the Personal Information of a User to provide services to the User, and to respond to customer service or support questions. Reserve A Game may employ other companies and individuals to perform functions on Reserve A Game’s behalf. Examples include providing marketing assistance, performing statistical analysis, processing credit card payments, and providing customer service. These companies and individuals will have access to the Personal Information only as necessary to perform their functions, and may not access or use it for any other purpose.
Reserve A Game has appropriate security measures in place within its database and physical facilities to protect against the loss, misuse, or alteration of information that has been collected on the Site. These measures include limiting the number of people who have physical access to Reserve A Game’s database servers, as well as electronic security systems and password protections which guard against unauthorized access.
Reserve A Game may utilize e-mail to communicate with Users regarding the services. Reserve A Game may also occasionally use a User’s Personal Information to notify the User of Reserve A Game’s services and special offers via periodic mailings or e-mail updates. Customers may opt-out of these communications by contacting Reserve A Game at email@example.com, or by clicking the “unsubscribe” link in any email.
Reserve A Game may sell or share Personal Information of any User with affiliates of Reserve A Game, the facility owners and with other carefully selected companies that Reserve A Game believes offer services and products that would potentially be of interest to that User. In no event will Reserve A Game share any credit card information of any customer or user. Users that do not want such information shared may notify Reserve A Game of such preference at firstname.lastname@example.org.
In the event Reserve A Game goes through a business transition, such as a merger or an acquisition of its equity interests or assets, the Personal Information of Reserve A Game’s Users will, in most instances, be part of the assets transferred.
Reserve A Game may maintain links to other websites on the Site. If a User chooses to visit other websites from the Site, Reserve A Game will not be responsible for the privacy practices or content of those other websites.
The Children’s Online Privacy Protection Act of 1998 (“COPPA”) imposes restrictions on commercial websites, including ours. It is our policy to be compliant with the requirements of COPPA and not to solicit or collect personally identifiable information from children under age 13 without parent or guardian consent.
Although Reserve A Game makes every effort to preserve User privacy, Reserve A Game may need to disclose or provide access to Personal Information if Reserve A Game has a good faith belief that such action is necessary to comply with the law, such as in connection with a judicial proceeding, court order or legal process.
Effective as of March 18, 2015